Over the past two months, South East Water's failures have yet again blighted our communities and now Sussex Weald MP, Nusrat Ghani, has launched a survey for residents affected.
"We have seen villages and towns without water for days on end, especially in Frant, Eridge, Hellingly, Lower Horsebridge and Crowborough", she said.
"Throughout the incident, I have been in continuous communication with SEW CEO and attended daily Strategic Response Group meetings chaired by DEFRA Minister. I raised issues in all impacted villages and stressed to SEW leaders the importance of having the vulnerable customer registers up to date and unified across stakeholders to ensure that nobody is left behind and water is delivered to them as a priority.
"I have made it very clear to the management team at SEW that they are failing customers in Sussex Weald again and again. It is time they took responsibility and invested into their infrastructure to ensure the quality of service that its customers deserve.
"Since the incidents took place, I have also been asked by the Drinking Water Inspectorate to submit a statement to support their investigation into South East Water. While I am thankful for residents who have been in contact with me up to this point I want to gather as much information as possible so that I can provide the clearest picture possible as to how our community was impacted.
"As I may not have been made aware at the time of other locations where issues took place, I set up the below form where you can let me know whether you were impacted; whether SEW did their job and communicated with you; and whether you think you are owed compensation.
